Customers

What's New

• Effects of the 2020 Census on 2021 State Legislative Elections
• BallotReady's Best Practices for Promoting Your CivicEngine Site
• Election Naming Conventions

Support Portal

• How can BallotReady customers use the support portal?
• Create a Freshdesk account to track your tickets
• Submitting Tickets
• Viewing and Working with Tickets

Turnout Engine

BallotReady Onboarding

• Testing Your Site
• Adding a widget to your site
• UTM and QR Codes
• Sharing BallotReady Tools on Social Media
• Best Practices: Candidate Questionnaires

Newsletter Articles

CivicEngine: Getting Started

• Setting up your account
• CivicEngine at a Glance
• 2021 BallotReady Manage User Guide

CivicEngine: Reviewing & Flagging Information

• Searching for candidates and positions
• Seeing elections and endorsing organizations listed on your site
• What information can I review, and how will this help me?
• Flagging a Mistake on a Candidate Page

CivicEngine: Adding Information to Your Site

• Adding News Articles in CivicEngine
• Using Markdown to Input Text in CivicEngine
• Adding Biographical Information
• Adding Issue Stances
• Adding Endorsements to Candidates

CivicEngine: Viewing & Understanding Your User Data

• User Data Overview
• User Data Dictionary
• Understanding Google Data Studio
• How to Navigate the Vote by Mail Dashboard
• Vote-by-Mail Dashboard

BallotReady Integrations

• Setting Up NGP VAN With BallotReady
• Setting Up PDI With BallotReady
• Setting Up Phone2Action With BallotReady
• Setting Up Redshift With BallotReady
• Setting Up Salesforce With BallotReady