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<label class=" required control-label cf_voter_1085565-label " for="helpdesk_ticket_cf_voter_1085565">Please tell us more about your question.</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_voter_1085565_2043001439723" name="helpdesk_ticket[custom_field][cf_voter_1085565]"><option value="">...</option> <option value="Candidate information">Candidate information</option> <option value="Vote by mail">Vote by mail</option> <option value="Something else">Something else</option></select><div class="level_2"><label class="required">Please share more details with us. </label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_civicengine_client_1085565_2043001439723" name="helpdesk_ticket[custom_field][cf_civicengine_client_1085565]"><option value="">...</option> </select></div><script type="text/javascript"> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_voter_1085565_2043001439723').nested_select_tag({"data_tree":[["Candidate information","Candidate information",[["I'd like to submit additional information for a candidate","I'd like to submit additional information for a candidate",[]],["I'm not seeing the right candidate(s)","I'm not seeing the right candidate(s)",[]],["There is incorrect or missing information for a candidate","There is incorrect or missing information for a candidate",[]]]],["Vote by mail","Vote by mail",[["I have a question about my state's Vote by Mail laws","I have a question about my state's Vote by Mail laws",[]],["I have another issue","I have another issue",[]]]],["Something else","Something else",[["Account login or password","Account login or password",[]],["I'd like to share feedback on your site","I'd like to share feedback on your site",[]]]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"2043001439723","subcategory_id":"helpdesk_ticket_custom_field_cf_civicengine_client_1085565_2043001439723"}); //]]> </script> </div>
<label class=" required control-label cf_voter_address_1085565-label " for="helpdesk_ticket_cf_voter_address_1085565">Please enter the address you used to access your ballot.</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_voter_address_1085565" name="helpdesk_ticket[custom_field][cf_voter_address_1085565]" size="30" type="text" /> </div>
<label class=" required control-label cf_site_link_1085565-label " for="helpdesk_ticket_cf_site_link_1085565">Please share the link to the site you were using. </label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_site_link_1085565" name="helpdesk_ticket[custom_field][cf_site_link_1085565]" size="30" type="text" /> </div>
<label class=" required control-label cf_state_1085565-label " for="helpdesk_ticket_cf_state_1085565">Please select your state.</label> <div class="controls "> <select class=" required dropdown_blank section_field" id="helpdesk_ticket_custom_field_cf_state_1085565" name="helpdesk_ticket[custom_field][cf_state_1085565]"><option value="">...</option> <option value="Alabama" data-id="2043002204814">Alabama</option> <option value="Alaska" data-id="2043002204815">Alaska</option> <option value="Arizona" data-id="2043002204816">Arizona</option> <option value="Arkansas" data-id="2043002204817">Arkansas</option> <option value="California" data-id="2043002204818">California</option> <option value="Colorado" data-id="2043002204819">Colorado</option> <option value="Connecticut" data-id="2043002204820">Connecticut</option> <option value="DC" data-id="2043002204821">DC</option> <option value="Delaware" data-id="2043002204822">Delaware</option> <option value="Florida" data-id="2043002204823">Florida</option> <option value="Georgia" data-id="2043002204824">Georgia</option> <option value="Hawaii" data-id="2043002204825">Hawaii</option> <option value="Idaho" data-id="2043002204826">Idaho</option> <option value="Illinois" data-id="2043002204827">Illinois</option> <option value="Indiana" data-id="2043002204828">Indiana</option> <option value="Iowa" data-id="2043002204829">Iowa</option> <option value="Kansas" data-id="2043002204830">Kansas</option> <option value="Kentucky" data-id="2043002204831">Kentucky</option> <option value="Louisiana" data-id="2043002204832">Louisiana</option> <option value="Maine" data-id="2043002204833">Maine</option> <option value="Maryland" data-id="2043002204834">Maryland</option> <option value="Massachusetts" data-id="2043002204835">Massachusetts</option> <option value="Michigan" data-id="2043002204836">Michigan</option> <option value="Minnesota" data-id="2043002204837">Minnesota</option> <option value="Mississippi" data-id="2043002204838">Mississippi</option> <option value="Missouri" data-id="2043002204839">Missouri</option> <option value="Montana" data-id="2043002204840">Montana</option> <option value="Nebraska" data-id="2043002204841">Nebraska</option> <option value="Nevada" data-id="2043002204842">Nevada</option> <option value="New Hampshire" data-id="2043002204843">New Hampshire</option> <option value="New Jersey" data-id="2043002204844">New Jersey</option> <option value="New Mexico" data-id="2043002204845">New Mexico</option> <option value="New York" data-id="2043002204846">New York</option> <option value="North Carolina" data-id="2043002204847">North Carolina</option> <option value="North Dakota" data-id="2043002204848">North Dakota</option> <option value="Ohio" data-id="2043002204849">Ohio</option> <option value="Oklahoma" data-id="2043002204850">Oklahoma</option> <option value="Oregon" data-id="2043002204851">Oregon</option> <option value="Pennsylvania" data-id="2043002204852">Pennsylvania</option> <option value="Rhode Island" data-id="2043002204853">Rhode Island</option> <option value="South Carolina" data-id="2043002204854">South Carolina</option> <option value="South Dakota" data-id="2043002204855">South Dakota</option> <option value="Tennessee" data-id="2043002204856">Tennessee</option> <option value="Texas" data-id="2043002204857">Texas</option> <option value="Utah" data-id="2043002204858">Utah</option> <option value="Vermont" data-id="2043002204859">Vermont</option> <option value="Virginia" data-id="2043002204860">Virginia</option> <option value="Washington" data-id="2043002204861">Washington</option> <option value="West Virginia" data-id="2043002204862">West Virginia</option> <option value="Wisconsin" data-id="2043002204863">Wisconsin</option> <option value="Wyoming" data-id="2043002204864">Wyoming</option> <option value="Unknown" data-id="2043002222619">Unknown</option></select> </div>
<label class=" required control-label cf_candidate_type_of_change_requested_1085565-label " for="helpdesk_ticket_cf_candidate_type_of_change_requested_1085565">Please tell us about what you are looking to change or update. Please note that we require a reference link for any changes to candidate profiles.</label> <div class="controls "> <select class=" required dropdown_blank section_field" id="helpdesk_ticket_custom_field_cf_candidate_type_of_change_requested_1085565" name="helpdesk_ticket[custom_field][cf_candidate_type_of_change_requested_1085565]"><option value="">...</option> <option value="I'd like to add or change information on my profile" data-id="2043002171348">I'd like to add or change information on my profile</option> <option value="I'd like to add or change my photo" data-id="2043002171349">I'd like to add or change my photo</option></select> </div>
<label class=" control-label cf_candidate_election_year_1085565-label " for="helpdesk_ticket_cf_candidate_election_year_1085565">When is your election?</label> <div class="controls "> <select class=" dropdown_blank section_field" id="helpdesk_ticket_custom_field_cf_candidate_election_year_1085565" name="helpdesk_ticket[custom_field][cf_candidate_election_year_1085565]"><option value="">...</option> <option value="2020" data-id="2043002171391">2020</option> <option value="2021" data-id="2043002171392">2021</option></select> </div>
<label class=" required control-label cf_candidate_office_1085565-label " for="helpdesk_ticket_cf_candidate_office_1085565">What office are you running for?</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_candidate_office_1085565" name="helpdesk_ticket[custom_field][cf_candidate_office_1085565]" size="30" type="text" /> </div>
<label class=" control-label cf_candidate_photo_url_1085565-label " for="helpdesk_ticket_cf_candidate_photo_url_1085565">Photo URL</label> <div class="controls "> <input class=" text section_field span12" id="helpdesk_ticket_custom_field_cf_candidate_photo_url_1085565" name="helpdesk_ticket[custom_field][cf_candidate_photo_url_1085565]" size="30" type="text" /> </div>
<label class=" control-label cf_education_1085565-label " for="helpdesk_ticket_cf_education_1085565">Please tell us what educational information you would like to add or change. Please include the name of the institution and the years attended. BallotReady only displays institutions from which candidates have received a degree.</label> <div class="controls "> <textarea class=" paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_education_1085565" name="helpdesk_ticket[custom_field][cf_education_1085565]" rows="6"> </textarea> </div>
<label class=" control-label cf_issue_stances_1085565-label " for="helpdesk_ticket_cf_issue_stances_1085565">Please tell us what issue stances you would like to add or change. Please note that we require a reference link for all issue stances.</label> <div class="controls "> <textarea class=" paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_issue_stances_1085565" name="helpdesk_ticket[custom_field][cf_issue_stances_1085565]" rows="6"> </textarea> </div>
<label class=" control-label cf_endorsements_1085565-label " for="helpdesk_ticket_cf_endorsements_1085565">Please let us know which endorsements you would like to add or change. Please note that BallotReady displays endorsements from organization, media, or elected officials. </label> <div class="controls "> <textarea class=" paragraph section_field span12" cols="40" id="helpdesk_ticket_custom_field_cf_endorsements_1085565" name="helpdesk_ticket[custom_field][cf_endorsements_1085565]" rows="6"> </textarea> </div>
<div class="controls"> <label class="checkbox required"> <input class=" required checkbox section_field" id="helpdesk_ticket_custom_field_cf_checked_job_postings_1085565_2043002171410" name="helpdesk_ticket[custom_field][cf_checked_job_postings_1085565]" type="checkbox" value="1" /> I've checked about.ballotready.org/job-opportunities for job postings </label> </div>
<label class=" required control-label cf_election_official_address_1085565-label " for="helpdesk_ticket_cf_election_official_address_1085565">Please enter the address you used to access your ballot.</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_election_official_address_1085565" name="helpdesk_ticket[custom_field][cf_election_official_address_1085565]" size="30" type="text" /> </div>
<label class=" required control-label cf_election_official_state_1085565-label " for="helpdesk_ticket_cf_election_official_state_1085565">Please choose your state:</label> <div class="controls "> <select class=" required dropdown_blank section_field" id="helpdesk_ticket_custom_field_cf_election_official_state_1085565" name="helpdesk_ticket[custom_field][cf_election_official_state_1085565]"><option value="">...</option> <option value="Alabama" data-id="2043002238478">Alabama</option> <option value="Alaska" data-id="2043002238479">Alaska</option> <option value="Arizona" data-id="2043002238480">Arizona</option> <option value="Arkansas" data-id="2043002238481">Arkansas</option> <option value="California" data-id="2043002238482">California</option> <option value="Colorado" data-id="2043002238483">Colorado</option> <option value="Connecticut" data-id="2043002238484">Connecticut</option> <option value="Delaware" data-id="2043002238485">Delaware</option> <option value="Florida" data-id="2043002238486">Florida</option> <option value="Georgia" data-id="2043002238487">Georgia</option> <option value="Hawaii" data-id="2043002238488">Hawaii</option> <option value="Idaho" data-id="2043002238489">Idaho</option> <option value="Illinois" data-id="2043002238490">Illinois</option> <option value="Indiana" data-id="2043002238491">Indiana</option> <option value="Iowa" data-id="2043002238492">Iowa</option> <option value="Kansas" data-id="2043002238493">Kansas</option> <option value="Kentucky" data-id="2043002238494">Kentucky</option> <option value="Louisiana" data-id="2043002238495">Louisiana</option> <option value="Maine" data-id="2043002238496">Maine</option> <option value="Maryland" data-id="2043002238497">Maryland</option> <option value="Massachusetts" data-id="2043002238498">Massachusetts</option> <option value="Michigan" data-id="2043002238499">Michigan</option> <option value="Minnesota" data-id="2043002238500">Minnesota</option> <option value="Mississippi" data-id="2043002238501">Mississippi</option> <option value="Missouri" data-id="2043002238502">Missouri</option> <option value="Montana" data-id="2043002238503">Montana</option> <option value="Nebraska" data-id="2043002238504">Nebraska</option> <option value="Nevada" data-id="2043002238505">Nevada</option> <option value="New Hampshire" data-id="2043002238506">New Hampshire</option> <option value="New Jersey" data-id="2043002238507">New Jersey</option> <option value="New Mexico" data-id="2043002238508">New Mexico</option> <option value="New York" data-id="2043002238509">New York</option> <option value="North Carolina" data-id="2043002238510">North Carolina</option> <option value="North Dakota" data-id="2043002238511">North Dakota</option> <option value="Ohio" data-id="2043002238512">Ohio</option> <option value="Oklahoma" data-id="2043002238513">Oklahoma</option> <option value="Oregon" data-id="2043002238514">Oregon</option> <option value="Pennsylvania" data-id="2043002238515">Pennsylvania</option> <option value="Rhode Island" data-id="2043002238516">Rhode Island</option> <option value="South Carolina" data-id="2043002238517">South Carolina</option> <option value="South Dakota" data-id="2043002238518">South Dakota</option> <option value="Tennessee" data-id="2043002238519">Tennessee</option> <option value="Texas" data-id="2043002238520">Texas</option> <option value="Utah" data-id="2043002238521">Utah</option> <option value="Vermont" data-id="2043002238522">Vermont</option> <option value="Virginia" data-id="2043002238523">Virginia</option> <option value="Washington" data-id="2043002238524">Washington</option> <option value="West Virginia" data-id="2043002238525">West Virginia</option> <option value="Wisconsin" data-id="2043002238526">Wisconsin</option> <option value="Wyoming" data-id="2043002238527">Wyoming</option></select> </div>
<label class=" required control-label cf_brc_address_1085565-label " for="helpdesk_ticket_cf_brc_address_1085565">Please enter the address where you are registered to vote.</label> <div class="controls "> <input class=" required text section_field span12" id="helpdesk_ticket_custom_field_cf_brc_address_1085565" name="helpdesk_ticket[custom_field][cf_brc_address_1085565]" size="30" type="text" /> </div>
<label class=" control-label cf_brc_state_1085565-label " for="helpdesk_ticket_cf_brc_state_1085565">Please select which state your ballot is for:</label> <div class="controls "> <select class=" dropdown_blank section_field" id="helpdesk_ticket_custom_field_cf_brc_state_1085565" name="helpdesk_ticket[custom_field][cf_brc_state_1085565]"><option value="">...</option> <option value="Alabama" data-id="2043002235316">Alabama</option> <option value="Alaska" data-id="2043002235317">Alaska</option> <option value="Arizona" data-id="2043002235318">Arizona</option> <option value="Arkansas" data-id="2043002235319">Arkansas</option> <option value="California" data-id="2043002235320">California</option> <option value="Colorado" data-id="2043002235321">Colorado</option> <option value="Connecticut" data-id="2043002235322">Connecticut</option> <option value="Delaware" data-id="2043002235323">Delaware</option> <option value="Florida" data-id="2043002235324">Florida</option> <option value="Georgia" data-id="2043002235325">Georgia</option> <option value="Hawaii" data-id="2043002235326">Hawaii</option> <option value="Idaho" data-id="2043002235327">Idaho</option> <option value="Illinois" data-id="2043002235328">Illinois</option> <option value="Indiana" data-id="2043002237058">Indiana</option> <option value="Iowa" data-id="2043002235329">Iowa</option> <option value="Kansas" data-id="2043002235330">Kansas</option> <option value="Kentucky" data-id="2043002235331">Kentucky</option> <option value="Louisiana" data-id="2043002235332">Louisiana</option> <option value="Maine" data-id="2043002235333">Maine</option> <option value="Maryland" data-id="2043002235334">Maryland</option> <option value="Massachusetts" data-id="2043002235335">Massachusetts</option> <option value="Michigan" data-id="2043002235336">Michigan</option> <option value="Minnesota" data-id="2043002235337">Minnesota</option> <option value="Mississippi" data-id="2043002235338">Mississippi</option> <option value="Missouri" data-id="2043002235339">Missouri</option> <option value="Montana" data-id="2043002235340">Montana</option> <option value="Nebraska" data-id="2043002237059">Nebraska</option> <option value="Nevada" data-id="2043002235341">Nevada</option> <option value="New Hampshire" data-id="2043002235342">New Hampshire</option> <option value="New Jersey" data-id="2043002235343">New Jersey</option> <option value="New Mexico" data-id="2043002235344">New Mexico</option> <option value="New York" data-id="2043002235345">New York</option> <option value="North Carolina" data-id="2043002235346">North Carolina</option> <option value="North Dakota" data-id="2043002235347">North Dakota</option> <option value="Ohio" data-id="2043002235348">Ohio</option> <option value="Oklahoma" data-id="2043002235349">Oklahoma</option> <option value="Oregon" data-id="2043002235350">Oregon</option> <option value="Pennsylvania" data-id="2043002235351">Pennsylvania</option> <option value="Rhode Island" data-id="2043002237060">Rhode Island</option> <option value="South Carolina" data-id="2043002235352">South Carolina</option> <option value="South Dakota" data-id="2043002235353">South Dakota</option> <option value="Tennessee" data-id="2043002235354">Tennessee</option> <option value="Texas" data-id="2043002235355">Texas</option> <option value="Utah" data-id="2043002235356">Utah</option> <option value="Vermont" data-id="2043002235357">Vermont</option> <option value="Virginia" data-id="2043002235358">Virginia</option> <option value="Washington" data-id="2043002235359">Washington</option> <option value="Washington DC" data-id="2043002235360">Washington DC</option> <option value="West Virginia" data-id="2043002235361">West Virginia</option> <option value="Wisconsin" data-id="2043002235362">Wisconsin</option> <option value="Wyoming" data-id="2043002235363">Wyoming</option></select> </div>
<label class=" required control-label cf_brc_issue_type_1085565-label " for="helpdesk_ticket_cf_brc_issue_type_1085565">What type of issue did you find?</label> <div class="controls nested_field "> <select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_brc_issue_type_1085565_2043002234930" name="helpdesk_ticket[custom_field][cf_brc_issue_type_1085565]"><option value="">...</option> <option value="Position Issue">Position Issue</option> <option value="Candidate Issue">Candidate Issue</option> <option value="Ballot Measure Issue">Ballot Measure Issue</option> <option value="No issues!">No issues!</option></select><div class="level_2"><label class="required">Please tell us more about the issue.</label><select class=" required nested_field section_field" id="helpdesk_ticket_custom_field_cf_brc_issue_subtype_1085565_2043002234930" name="helpdesk_ticket[custom_field][cf_brc_issue_subtype_1085565]"><option value="">...</option> </select></div><script type="text/javascript"> //<![CDATA[ jQuery('#helpdesk_ticket_custom_field_cf_brc_issue_type_1085565_2043002234930').nested_select_tag({"data_tree":[["Position Issue","Position Issue",[["Missing position on BallotReady","Missing position on BallotReady",[]],["Extra position on BallotReady","Extra position on BallotReady",[]],["Position name error","Position name error",[]],["Other position error","Other position error",[]]]],["Candidate Issue","Candidate Issue",[["Missing candidate on BallotReady","Missing candidate on BallotReady",[]],["Extra candidate on BallotReady","Extra candidate on BallotReady",[]],["Candidate assigned to wrong position","Candidate assigned to wrong position",[]],["Candidate name error","Candidate name error",[]],["Candidate party incorrect","Candidate party incorrect",[]],["Incorrect or missing information for a candidate","Incorrect or missing information for a candidate",[]]]],["Ballot Measure Issue","Ballot Measure Issue",[["Missing ballot measure on BallotReady","Missing ballot measure on BallotReady",[]],["Extra ballot measure on BallotReady","Extra ballot measure on BallotReady",[]],["Incorrect ballot measure name or information","Incorrect ballot measure name or information",[]]]],["No issues!","No issues!",[]]],"initValues":null,"disable_children":false,"include_blank":"...","selected":null,"pl_value_id":"2043002234930","subcategory_id":"helpdesk_ticket_custom_field_cf_brc_issue_subtype_1085565_2043002234930"}); //]]> </script> </div>
For Customers: Please indicate whether you are a website or API customer:
...
Website Customer
API Customer
BallotReady Internal
I'm not a customer
<label class=" required control-label cf_web_customer_issue_type_1085565-label " for="helpdesk_ticket_cf_web_customer_issue_type_1085565">How can we help you?</label> <div class="controls "> <select class=" required dropdown_blank section_field" id="helpdesk_ticket_custom_field_cf_web_customer_issue_type_1085565" name="helpdesk_ticket[custom_field][cf_web_customer_issue_type_1085565]"><option value="">...</option> <option value="I need help doing something on my site or the CivicEngine platform" data-id="2043002221109">I need help doing something on my site or the CivicEngine platform</option> <option value="I would like to request an update or change" data-id="2043002221110">I would like to request an update or change</option> <option value="I have product feedback to share" data-id="2043002221111">I have product feedback to share</option></select> </div>
<label class=" required control-label cf_api_endpoint152895_1085565-label " for="helpdesk_ticket_cf_api_endpoint152895_1085565">API Endpoint</label> <div class="controls "> <select class=" required dropdown_blank section_field" id="helpdesk_ticket_custom_field_cf_api_endpoint152895_1085565" name="helpdesk_ticket[custom_field][cf_api_endpoint152895_1085565]"><option value="">...</option> <option value="Candidates" data-id="2043002221101">Candidates</option> <option value="Districts" data-id="2043002221102">Districts</option> <option value="Elections" data-id="2043002221103">Elections</option> <option value="Measure" data-id="2043002221104">Measure</option> <option value="Normalized positions" data-id="2043002221105">Normalized positions</option> <option value="Office Holders" data-id="2043002221106">Office Holders</option> <option value="Polling Places" data-id="2043002221107">Polling Places</option> <option value="Positions" data-id="2043002221108">Positions</option></select> </div>
<label class=" control-label cf_api_address_1085565-label " for="helpdesk_ticket_cf_api_address_1085565">Please share your API call and the address used. </label> <div class="controls "> <input class=" text section_field span12" id="helpdesk_ticket_custom_field_cf_api_address_1085565" name="helpdesk_ticket[custom_field][cf_api_address_1085565]" size="30" type="text" /> </div>
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